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"The Road to Transforming the Customer Service Experience: Investing in Great Outcomes for Customers and Employees"
"The Road to Transforming the Customer Service Experience: Investing in Great Outcomes for Customers and Employees"
Moving beyond CRM to shift your company into high gear.
Ask companies about being competitive and all roads lead back to providing an exceptional customer experience. But creating that experience means expanding on the traditional definition of customer service to encompass every aspect of a company’s offerings. If you’re thinking about transforming your organization, this eBook can be your guide.
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